Privacy Policy

Legal Reference — 2024

Privacy Policy

This Privacy Policy explains how KEILA ACTIVE collects, uses, and protects your information. We keep it practical, minimal, and aligned with how a premium brand should behave: clear purpose, limited collection, and responsible handling.

Data minimization Secure processing Limited sharing User controls

00 — Key Facts

KEILA ACTIVE
support@keilaactive.shop
Visits, Orders, Support, Marketing
Policy subject to change
Plain-language summary
We collect the information needed to run the store (like order and payment details), use it to fulfill purchases and support you, and share it only with service providers that help operate the store. You can request access, correction, or deletion where applicable.

01 — Information We Collect

We collect information in three main ways: (1) information you provide, (2) information collected automatically, and (3) information from service providers needed to process your order.

  • Order information: name, shipping address, billing address, email, phone (if provided), items purchased, and order notes.
  • Payment information: processed by payment providers; we may receive limited details such as payment status and confirmation.
  • Account information: login details and preferences (if you create an account).
  • Device & usage data: IP address, browser type, pages viewed, and interactions.

02 — How We Use Information

We use personal information to operate the store and improve your experience.

Fulfillment To process orders, arrange shipping, handle returns/exchanges, and send transactional updates.
Support To respond to requests, troubleshoot issues, and maintain service quality.
Security To prevent fraud, maintain security, and comply with legal obligations.

03 — Sharing & Disclosures

We share information only as needed to run the store and deliver services. Typical recipients include:

  • Platform & hosting: e-commerce platform and site performance services.
  • Payment processors: to authorize and process payments securely.
  • Shipping & logistics: to deliver your order and provide tracking updates.
  • Legal obligations: when required by law, court order, or to protect rights and safety.

04 — Cookies & Analytics

Cookies help the website function (e.g., cart and checkout) and help us understand how the site is used. You can control cookies in your browser settings.

Cookie Types Used
Essential: Required for cart and checkout.
Performance: Measure traffic and improve speed.
Preference: Remember region/language settings.

05 — Security & Rights

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission is 100% secure, but we aim to minimize risk.

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information.

Request a copy of your data
Request removal where applicable
Unsubscribe anytime via email
Email support@keilaactive.shop

06 — Contact

If you have questions about this Privacy Policy or our data practices:

support@keilaactive.shop

Last updated: [Edit this date] — KEILA ACTIVE is committed to a respectful, inclusive workplace and responsible data handling.