Terms of Service
Terms of
Service
By visiting the site or placing an order, you agree to these terms. We keep the language clear, with the same minimal discipline we bring to product.
Eligibility
By using the Site, you represent that you are at least the age of majority in your jurisdiction, or that you have consent from a parent or legal guardian. You agree to use the Site for lawful purposes only.
Orders
When you place an order, you agree that your information is accurate and complete. We may refuse, cancel, or limit orders at our discretion (for example, suspected fraud, inventory issues, or policy violations).
- Order confirmation: an email confirmation may be sent after checkout.
- Availability: products are offered subject to availability and may be discontinued.
- Order changes: if you need to update an order, contact support as soon as possible.
Pricing & Payments
Prices are shown on the Site and may change at any time without notice. Taxes, shipping fees, or duties (if applicable) may be added at checkout depending on your location and shipping method.
- Payments: processed through third-party payment providers. We do not store full payment card details.
- Errors: if pricing or product information is incorrect due to an error, we may cancel the order and refund you.
Shipping & Delivery
Delivery timeframes are estimates and not guarantees. For KEILA ACTIVE, the typical shipping timeframe is 7–15 days, though actual delivery may vary due to carrier delays, customs, weather, or peak demand.
Address Accuracy Note
Returns & Exchanges
Returns and exchanges are handled according to our Returns & Exchanges policy page. Please review that page for eligibility, timelines, and process steps.
- Condition: items may need to be unused and in original packaging.
- Refund timing: refunds are typically issued after returned items are inspected or verified.
Accounts & Content
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree not to misuse the Site, attempt unauthorized access, or interfere with Site functionality.
- Security: notify us if you suspect unauthorized use of your account.
- Reviews / content: if you submit content (such as reviews), you agree it is accurate and lawful.
Intellectual Property
All content on the Site—including designs, text, graphics, logos, images, and layouts—is owned by or licensed to KEILA ACTIVE and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission.
Disclaimers
The Site and Products are provided “as is” and “as available” to the extent permitted by law. We do not guarantee that the Site will be uninterrupted, error-free, or secure at all times.
To the maximum extent permitted by law, KEILA ACTIVE shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of Products.
Health & Performance Note
Governing Law
These Terms are governed by applicable laws based on the jurisdiction in which KEILA ACTIVE operates and where services are provided, without regard to conflict-of-law principles. If any provision is held invalid, the remaining provisions remain in effect.
Contact
Questions about these Terms of Service can be sent to:
support@keilaactive.shop
Note: If you also maintain pages like “Privacy Policy”, “Cookie Preferences”, or “Your Privacy Choices”, keep definitions and contact details consistent across all policy pages.